Everybodysagenius’s Weblog

PR, Punk Rock, Creative Writing, Stupid or Genius Ideas

How to Handle Negative Blog Comments: The Living Room Rule

with 3 comments

Hey Everybody,

As you probably know, I blog for several companies beyond this personal blog. As a new media guy working in an agency I often run into fears from different members of our clients’ companies concerning open posting of comments.

Open comments is the best way to handle your blog. First, recognize that these negative comments will be going on with or without your approval somewhere else. At least on your blog you can see the comments and try to reason with them. It will give you an idea of where you need to go with the posts. Think of it as constructive criticism.

It has been my experience that most of these worriers just want to know that you have a strategy for dealing with trolls (irrational negative commentors). That is when I tell the client that I will use the Living Room Rule. I am kinda borrowing a page from Naked Conversations here, but the living room rule works.

So, what is the living room rule. It goes kinda like this. My blogspace (whether that is personal or corporate) is like my living room. If you are interested in a conversation you are more than welcome to visit, but if you  are irrational and only want to argue or spam me, then I will kick you out of my living room. Most commentors like this rule, because it lets the conversation continue.

So, I hearby institute the Living Room Rule on this blog. Though, I don’t really need it cause all my posters are cool.

Thanks,

William Flavell

Written by Will Flavell

April 24, 2008 at 10:23 pm

3 Responses

Subscribe to comments with RSS.

  1. Crisp and clear strategy…

    I prefer to keep comments un-moderated. If ever I will confront frequent trolls, I may opt for turning the comment moderation option ‘ON’. I think we all must have a ‘Comment Policy’ page and a link to that page near comment posting form.

    Rajeev Edmonds

    November 22, 2008 at 5:08 pm

  2. Crisp and clear strategy…

    I prefer to keep comments un-moderated. If ever I will confront frequent trolls, I may opt for turning the comment moderation option ‘ON’. I think we all must have a ‘Comment Policy’ page and a link to that page near comment posting form.

    Rajeev Edmonds

    November 22, 2008 at 5:10 pm

  3. its very interactive

    sathya

    March 20, 2009 at 6:53 am


Leave a Reply